We're here to help you get the most out of TickLife. Below you'll find answers to common questions and a way to reach us directly.
Frequently Asked Questions
How do I restore my Pro purchase on a new device?
Open the "Me" tab and tap "Restore Purchases." Your subscription or lifetime purchase will be restored through your Apple ID.
Where is my data stored?
All your events, photos, checklists, and notes are stored locally on your device. If you enable iCloud sync (a Pro feature), your data also syncs across your Apple devices through your private iCloud account. The developer never has access to it.
How do I back up my events?
Open the "Me" tab and choose "Back up to File" to save a backup you can store anywhere, or "Restore from File" to import one. Pro users can also turn on iCloud sync for automatic cross-device syncing.
How do I add a widget to my Home Screen or Lock Screen?
In TickLife, open the "Widgets" tab and tap the installation guide for step-by-step instructions. In short: touch and hold an empty area of your Home Screen (or your Lock Screen), tap Add, search for "TickLife," and pick a size. Set your default event and template in the app first so new widgets use them.
My widget isn't updating. What should I do?
Widgets refresh at midnight and after you edit an event in the app. If one looks out of date, open TickLife once or re-select the default event to trigger a refresh.
How do reminders work?
When editing an event you can set one or more reminder stages (for example the day of, and 1, 3, 7, or 30 days before). Reminders fire at 9:00 AM local time. Make sure notifications are allowed for TickLife in your device Settings.
How do I manage or cancel a subscription?
Subscriptions are managed by Apple. Open the Settings app, tap your name, then Subscriptions, and select TickLife. Lifetime purchases are one-time and never renew.
How do I delete my data?
Delete any event inside the app to remove it and its photos and moments. Uninstalling TickLife removes all locally stored data.
System Requirements
- iOS: iPhone or iPad running iOS 17.0 or later
Contact Us
Can't find what you're looking for? We'd love to hear from you and usually reply within a couple of days.