Support

Sniplet - Your Second Brain for Developers

We're here to help you get the most out of Sniplet. Below you'll find answers to common questions and ways to reach us.

Frequently Asked Questions

How do I restore my Pro purchase on a new device?

Go to Settings > Sniplet Pro > Restore Purchases. Your one-time purchase will be restored via your Apple ID. Family Sharing members can also access Pro features.

Where is my data stored?

All data is stored locally on your device. If you enable iCloud Sync in settings, data will also sync across your Apple devices via iCloud.

How do I back up my snippets?

Go to Settings > Backup & Restore to create a local backup. You can also use Settings > Export Snippets to export in JSON or text format.

How do I use the keyboard extension?

Go to your device Settings > General > Keyboard > Keyboards > Add New Keyboard, then select "Sniplet". You can then switch to the Sniplet keyboard to quickly insert saved snippets.

Can I use Sniplet on both iPhone and Mac?

Yes! Sniplet is available on both iOS and macOS. Enable iCloud Sync to keep your snippets in sync across all your Apple devices.

How do I delete my data?

You can delete individual snippets by swiping left, or clear all data from Settings > Clear All Data. Uninstalling the app removes all local data.

System Requirements

Contact Us

Can't find what you're looking for? We'd love to hear from you.

songyufei@gmail.com